Are you the publisher? Claim this channel


Embed this content in your HTML

Search



Account: (login)

More Channels


Channel Catalog


older | 1 | .... | 4 | 5 | 6 | (Page 7) | 8 | 9 | 10 | .... | 185 | newer

    Oui, j'ai besoin d'une solution

    I made the mistake of checking the "Automatically perform configuration task after completing this imaging task." when I created an updated UI.  The image was sysprepped so min-setup runs after imaging a computer.  The pc restarts and then immediately the Altiris Configure Computer box pops up on the screen.  The problem is that sysprep added the PC to the domain.  The image was made in my lab networks so the Configure Computer takes it out of the domain, puts it into a workgroup and renames the computer back to what it was when I made the image.  A coule of questions:

    1. What is the source of the config information since this is not an actual task, it's the result of the box being ticked.

    2. How can I stop this from running?

    I've brought the computer up in Safe Mode after the first restart, so the Configure Computer does not run.  I've scoured the registry looking for the keys and settings that would cause this to run.  Zip.  If I stop the Altiris Agent service from starting, it never runs, but as soon as I start it, the Configure Computer window pops up and it runs.  So I know the Altiris Agent is what's initiating it.  I disconnected the PC from the network before starting the PC, but it still runs so I know that the computer does not actually have to talk to the deployment server for this to run.

    Anybody have any ideas?  I have about 500 computers that will have this issue.  I'm trying to avoid having to rename, reboot, add to the domain, reboot again if I can just start in Safe Mode and kill the config process before it starts.

    Thanks,

    Tim


    Oui, j'ai besoin d'une solution

    Does anyone have a link to the documentation that specifically explains synchronization of users from Asset/CMDB to Service Desk?  I am looking for where this is defined in Service Desk and have struck out with both the Service Desk and Asset/CMDB documentation.

    I understand that Asset/CMDB has users that actully login to the application and users that are a resource in the application. 

    When I create a user resource in Asset/CMDB it is somehow getting transferred to Service Desk as a user.  We have what I call a one way sync from Active Directory to both Asset/CMDB and Service Desk (import users only, no deletion of users) however the user resource that I created in Asset/CMDB which appeared in Service Desk as a user is not in Active Directory.

    Our users come from 6 different sources, with no common unique identifier between the sources and individuals may be duplicated with different relationships in multiple sources.  We maintain our users as resources in Asset/CMDB thru custom data classes and workflow processes.  After attending education I was under the impression that since we are unable to use the Active Directory functionality we would need to develop a custom process to syncronize Asset/CMDB user resources with Service Desk users.  My impression must have been wrong.

    Any input on managing users without AD functionality would be appreciated.

     


    Oui, j'ai besoin d'une solution

    All, 

    We are running NS 6..

    Has anyone come accross the following error messages?  

     

     

    Process: w3wp.exe (3384)
    Thread ID: 4396
    Module: AltirisNativeHelper.dll
    Source: AlertManager.ProcessInboxes
    Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
     
    Process: w3wp.exe (3384)
    Thread ID: 3984
    Module: AltirisNativeHelper.dll
    Source: AlertManager.ProcessInboxes
    Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
     
    Process: w3wp.exe (3384)
    Thread ID: 5024
    Module: AltirisNativeHelper.dll
    Source: AlertManager.ProcessInboxes
    Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
     
    Noting that only the Thread ID is different in each of the errors listed... We have validated our Application Identity user name and password and services have been restarted.
     
    Any insight would be of greate assitance.
     
    Thanks in advance.
     
    -Matt
     
     
     

    Oui, j'ai besoin d'une solution

    When attempting to Generate a New Cloned or existing Notificatin Policy no incident is created and the following errors are logged.

     

     

    Process: aexsvc.exe (388)
    Thread ID: 1116
    Module: AltirisNativeHelper.dll
    Source: LaunchMsgHandler.ProcessMessage
    Description: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: Altiris.NS.Exceptions.AeXException: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: System.FormatException: Input string was not in a correct format.
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
       at System.Convert.ToInt32(Object value)
       at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
       at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column.  Expected type is Int32. ---> System.ArgumentException: System.FormatException: Input string was not in a correct format.
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
       at System.Convert.ToInt32(Object value)
       at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
       at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column.  Expected type is Int32.
       at System.Data.DataColumn.set_Item(Int32 record, Object value)
       at System.Data.DataRow.set_Item(DataColumn column, Object value)
       at System.Data.DataRow.set_Item(String columnName, Object value)
       at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
       --- End of inner exception stack trace ---
       at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
     
    We do not have the ability to remove\change the bolded items in the drop downs when trying to edit Notification.
     
     
    Process: aexsvc.exe (388)
    Thread ID: 1116
    Module: AltirisNativeHelper.dll
    Source: LaunchMsgHandler.ProcessMessage
    Description: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: Altiris.NS.Exceptions.AeXException: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: System.FormatException: Input string was not in a correct format.
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
       at System.Convert.ToInt32(Object value)
       at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
       at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column.  Expected type is Int32. ---> System.ArgumentException: System.FormatException: Input string was not in a correct format.
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
       at System.Convert.ToInt32(Object value)
       at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
       at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column.  Expected type is Int32.
       at System.Data.DataColumn.set_Item(Int32 record, Object value)
       at System.Data.DataRow.set_Item(DataColumn column, Object value)
       at System.Data.DataRow.set_Item(String columnName, Object value)
       at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
       --- End of inner exception stack trace ---
       at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
     

    If we attempt to create a new Notification policy we do not have the ability to Choose any infromation from the drop down to set data sets.

     

    Any assistance or direction would be greatly appreciated.

     

    -Matt


  • 10/11/12--09:55: Update (MSWU-650) Problem (chan 3968102)
  • Oui, j'ai besoin d'une solution

     

    Everyone,

    It seems that update (MSWU-650) is applicable to my computer. Afterall, Microsoft says, "An instance of the JScript scripting engine leaks memory when Internet Explorer 8 or Internet Explorer 9 is installed on a computer that is running Windows 7 or Windows Server 2008 R2."

    I have Windows 7 and IE9 installed. In screenshots, here is what I am experiencing:

     

     

     

    Here is what happens when I run this update manually.

     

     

    I've looked at the log and here is what I see:

     

     

     

     

     

     

     

     

    Any ideas as to why the logic in checking the applicability of the patch seems bad?

    Thanks!

     

     

     

     

     

     


    Oui, j'ai besoin d'une solution

    Hi All,

     

    I have a setup in an Academy where there are 9 client workstations. The creation of the Ghost images is a breeze. However when I try to re-image a client via Ghost Solution Suite 2.5, I get the error: Connection reset by server with GhostCode 19922.

     

    I have tried all the workarounds that I have seen on the net, to no avail. 

     

    Has anyone got any ideas how I can overcome this issue?

     

    What I have already done:

    1. turned off firewall/AV

    2. tried Multicast/unicast transmission

    3. Added drivers for the NIC (HP z600) Broadcom drivers

    4. Re-configured the WinPE/WinPE512 boot OS

     

    Thanks


    Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

    After a few weeks of tinkering, I managed to get Altiris to work with WinPE 4 as a pre-boot environment. Thus far, this method only works for x64 winPE images, but I haven't run into any issues with any of the machines I've imaged with it.

    Benefits of winPE 4:

    - Embedded Powershell support (!)

    - DISM support for TRUE hardware-independent imaging

     

    I'm including basic instructions below -- please bear in mind that these instructions imply that you have already created your custom winPE 4 .wim (there are plenty of instructions online as to how to do this):

    1. On each PXE server, you must change a line in \\<Package Server>\Deployment\Task Handler\bootwiz\oem\DS\winpe2\default.bdc

    There's a line in this file entitled 

     

    [Application]
    Compress=True
     
    This must be changed to False or it will not work.
     
    2. In addition you must navigate to \\<Package Server>\Deployment\Task Handler\WAIK\Tools\PETools\amd64
     
    Here, you must replace winpe.wim with your winPE 4 .wim file. I HIGHLY recommend backing up the original in case you want to switch back to winPE 2.1
     
     
    Once these steps are complete, hit Recreate Preboot Environment in Create Preboot Configurations under Settings -> Deployment on the specific x64 PE you'd like to turn into winPE 4. 
     
    I'd love to see how anyone else has fared attempting this. I wanted to share my success and am open to any comments.
    Thanks for your time,
    Will
     

    Oui, j'ai besoin d'une solution

    I'm imaging a computer and, after its first boot, I'd like to reboot it before commencing software installs. Every time I try to reboot, though, it returns with a 1 code and fails. It reboots fine in the PE, but once it boots into Windows, it consistently fails. Are there any common issues that see this error?

     

    Thanks,

    Will

     

    EDIT: I'm running the most recent version of Altiris 7.1.


    Oui, j'ai besoin d'une solution

    I have some users that have AD account on our domain but their e-mail address are not ours. We have changed the e-mails to the correct e-mails in Servicedesk but after an AD sync it changed it back to our domain e-mail address. If you look at the User1 properties in AD they don't have an e-mail specified but the regular users do have the e-mail specified.  

     

    What am I doing wrong?

     

    Thanks

    Jen


    Oui, j'ai besoin d'une solution

    Is there a way to export the mac and ip addresses of the machines in the computer list to a text file or something similar? Or does anyone know where altiris actually stores this information? Ive been struggling for weeks to get altiris to execute wake on lan with no success and have basically given up. I can get computers to wake successfully using an executable i found online (mc-wol.exe) but i need the mac and ip addresses in order to do so. I feel confident i can write a script and job to do what i need but i dont want to have to manually copy and paste both addresses for all the machines. Any information would be much appreciated.


    Oui, j'ai besoin d'une solution

    Is there a way to either change the feed language setting within the Mobile MGMT app or set a feed to use more than a single language?  We have users who are doing BYOD and live in various countries.  Because English is a second language to most of them they tend to have their devices set to their primary language.  When they then install the Mobile MGMT app on their device it defaults the feedLanguage setting to match the language set on their device.  At this time we are only sending out 2 apps that are in English and have no plans to add any other languages anytime soon.  Is there a way to get around forcing the user to either change the language on their device to English so that they see the feeds we have created or set a feed to be used for more than a single language?


    Oui, j'ai besoin d'une solution

    How can I create a routing rule in Helpdesk that searches the contents of all comments in a ticket for a specific criteria, rather than just the contents of the most current comment? 


    Oui, j'ai besoin d'une solution

    I need to know how I can get all the PCs with a certain set of characters in the MAC adress to boot WinPE even though they are not in the Altiris database yet.  I'm using DS 6.9 sp5.

    Thanks,

    Tim

    7832771
    1350067397

  • 10/12/12--10:48: 7.1 SP2 MP1 vs 7.5 (chan 3968102)
  • Oui, j'ai besoin d'une solution

    I see that 7.1 SP2 MP1 was recently released and I know that 7.5 is on the horizon. Has there been an official announcement for when 7.5 will be released? We have a few issues which are fixed in 7.1 SP2 MP1 but I wouldnt want to upgrade, and then shortly after have 7.5 released.

    Kinda looking to get feedback on other people's opionon and see if there is a data for 7.5. Appreciate any feedback.


  • 10/12/12--10:59: Aborting Workflows (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Does anyone know if you abort a workflow does the data get flushed out from the Messages table and all the corresponding tables or does that data still stay there?


  • 10/12/12--12:36: MS12-065 MIA (chan 3968102)
  • Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

    Not like I have to patch Microsoft Works but noticed that MS12-065 is strangely missing in my Patch Management Solution 7.1 SP2's "Software Bulletin Details" report.  However, it is among October's updates being reported on my Altiris 6 server.  Nothing like older tech working better than the new (hehe).


    Oui, j'ai besoin d'une solution

     

    Hello
     
    I've just recieved a computer with newly installed Windows XP pro. The problem is that I cannot access the recovery partion via F11 at bootup. All I get is a line saying "starting........................................." and nothing else. Then, if I boot into Windows normally and try to run AexRD32.exe I get the error message:
     
    "Altiris Recovery is being initialized and cannot be accessed at this momonet.
     
    Please try to repeat your action later when Recovery Agent icon in system try is not animated. If Altiris Recovery Agent is configured to hide Recovery Agent icon then please wait for some time and try your action again."
     
    I really don't know what to do and would greatly appreciate some help. Is there anything I can do to get Alitris working.
     
    Thanks

    Oui, j'ai besoin d'une solution

    Can Symantec Ghost create an image from a v2i file mounted as a drive letter, please?  (If so, can the trial version do so for a 25GB image?)

    I ask because I'm a lifetime Norton Ghost user with a trickly problem.  My boot drive died, and while waiting for RMA replacement, it's backup drive's filesystem somehow got corrupted.

    Over here I was advised to mount my v2i file and fix it with CHKDSK, then use something (the poster couldn't recall if it was Symantec Ghost or Microsoft ImageX; Norton Ghost cannot) to image the mounted drive.

    Googling about ImageX, even if it can do what I need it doesn't look easy to use particularly with my WinXP Pro sp3.


    Oui, j'ai besoin d'une solution

    Hi,

    I used to use Altiris directly from the IE of NS server.

    Today when i choose "Manage > Job and Task", IE prompts "When a website causes a failure or crash, Internet Explorer attempts to restore the site. It stops after two tries to avoid an endless loop." 

    I tried rebooting the server and, by default, it loads to "Job and Task", but still no luck.

    These happen all of a sudden.

    Please help.
     

     


  • 10/12/12--21:55: Device ID (chan 3968102)
  • Oui, j'ai besoin d'une solution

    HI,

    I am Student, How to block USB device,

     


older | 1 | .... | 4 | 5 | 6 | (Page 7) | 8 | 9 | 10 | .... | 185 | newer