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    Oui, j'ai besoin d'une solution

    I believe I started to have this issue when I started to import users from AD vs just the groups I needed for security.

     

    this is the error that shows in the logs (I changed the account name to not identify our users)

     

    GetUserGroupsParallel for account Smith, John
    Unknown error (0x5011)
       [System.Runtime.InteropServices.COMException @ System.DirectoryServices]
       at System.DirectoryServices.SearchResultCollection.ResultsEnumerator.MoveNext()
       at System.DirectoryServices.AccountManagement.ADDNLinkedAttrSet.GetNextSearchResult()
       at System.DirectoryServices.AccountManagement.ADDNLinkedAttrSet.MoveNextMemberSearcher()
       at System.DirectoryServices.AccountManagement.ADDNLinkedAttrSet.MoveNext()
       at System.DirectoryServices.AccountManagement.ADDNConstraintLinkedAttrSet.MoveNext()
       at System.DirectoryServices.AccountManagement.FindResultEnumerator`1.MoveNext()
       at System.DirectoryServices.AccountManagement.FindResultEnumerator`1.System.Collections.IEnumerator.MoveNext()
       at Altiris.SoftwarePortal.Resources.SoftwarePublishingUtil.GetUserMembershipParallel(Principal userPrincipal, Dictionary`2 allowedDomains, TraceLevel traceLevel)

    COM Exception errcode: 0x5011

    Exception logged from: 
       at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
       at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
       at Altiris.SoftwarePortal.Resources.SoftwarePublishingUtil.GetUserMembershipParallel(Principal userPrincipal, Dictionary`2 allowedDomains, TraceLevel traceLevel)
       at Altiris.SoftwarePortal.Resources.SoftwarePublishingUtil.GetUserMembership(String account)
       at Altiris.SoftwarePortal.Web.ContextUtil.get_UserMembership()
       at Altiris.SoftwarePortal.Web.ContextUtil.CreateContext(UserType userType)
       at Altiris.SoftwarePortal.Web.ContextUtil.Context(UserType userType)
       at Altiris.SoftwarePortal.Web.UserPortal.Home.Page_Load(Object sender, EventArgs e)
       at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
       at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
       at System.Web.UI.Control.OnLoad(EventArgs e)
       at Altiris.NS.UI.Controls.PageCachePage.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.Controls.PageCachePage.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.AltirisPage.ProcessRequest(HttpContext context)
       at ASP.userportal_home_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
       at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
       at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
       at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
       at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
       at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)


  • 07/24/14--23:44: window 8 support (chan 3968102)
  • Oui, j'ai besoin d'une solution

    window 8 is supported by which of altiris version?

    running with 7.1 will it be a support of this version?


  • 07/25/14--00:12: compatibility of pcanywhere (chan 3968102)
  • Oui, j'ai besoin d'une solution

    I am use 12.6 symantec pcanywhere on window operating system 7. It running smoothly.

    I have new system configure with window operating system 8. Will 12.6 be compatible with window operating system 8?


  • 07/25/14--01:03: software current status (chan 3968102)
  • Oui, j'ai besoin d'une solution

    I have to be deploy the software on agents. How can i check the result of that deployment?

    1406289606

    Oui, j'ai besoin d'une solution

    Hey all, I'm kind of going through a nightmare, and any help is much appreciated. 

     

    Long story short: 

     

    My SMP agent got connected to another SMP environment, that had newer agents on it, and all hell broke loose. I had to restore the backed up config file on the NS to simply re-install the agent on the NS itself. Once I did that, however, more problems started appearing. 

     

    Current state: 

     

    All my patch policies have no patches associated with them, and all my packages have "blank" command lines. However, on the SQL DB, the command lines show up for all the packages in the tables, but the patch policies infact don't hold any software updates. In the remidiation center, all patches show as downloaded but with no policies, it seems that some association got corrupt? 

     

    Altiris logs are full of: 

     

    Unable to generate policy XML for item: (Different Guids....)
    System.NullReferenceException (Altiris.PatchManagementCore): Object reference not set to an instance of an object.

     

    What I have tried: 

     

    Reconfigured SMP, Client Suite, Patch Management multiple times. 

    Ran CHECKDB on DB, no errors found. 

     

    I am starting to run out of options, any ideas are greatly appreciated. Thanks! 

     

     


    Oui, j'ai besoin d'une solution

    Hi everybody
    I have a little question
    In my environment CMS when I try to modify some user to aggregate his location or department manually, appears this error that attach here.
    somebody know what's this?
    or how resolve??
    Is a database error or an application errror?
    here are part of logs too.

     

     

    Data class 'Global Windows Users' contains invalid data.

    Instance is read-only.
       [System.InvalidOperationException @ mscorlib]
       at System.Globalization.NumberFormatInfo.VerifyWritable()
       at System.Globalization.NumberFormatInfo.set_CurrencySymbol(String value)
       at Altiris.AssetContractCommon.Controls.LocalisationHelper.GenerateAttributeValue(Object val, String sqlType)
       at Altiris.AssetContractCommon.Controls.EditControls.AttributeControls.TextBoxAttributeControl.set_AttribValue(Object value)
       at Altiris.AssetContractCommon.Controls.EditControls.SingleRowDataClassControl.set_AttribValues(DataTable value)
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.SetDataClassValues()

    Exception logged from: 
       at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
       at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.SetDataClassValues()
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.DataBind()
       at Altiris.AssetContractCommon.Web.Manager.EditCreateResource.Page_Load(Object sender, EventArgs e)
       at System.Web.UI.Control.OnLoad(EventArgs e)
       at Altiris.NS.UI.Controls.PageCachePage.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.Controls.PageCachePage.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.AltirisPage.ProcessRequest(HttpContext context)
       at ASP.manager_editcreateresource_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
       at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
       at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
       at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
       at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
       at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

     

     

     

    Data class 'Global User Contact Details' contains invalid data.

    Instance is read-only.
       [System.InvalidOperationException @ mscorlib]
       at System.Globalization.NumberFormatInfo.VerifyWritable()
       at System.Globalization.NumberFormatInfo.set_CurrencySymbol(String value)
       at Altiris.AssetContractCommon.Controls.LocalisationHelper.GenerateAttributeValue(Object val, String sqlType)
       at Altiris.AssetContractCommon.Controls.EditControls.AttributeControls.TextBoxAttributeControl.set_AttribValue(Object value)
       at Altiris.AssetContractCommon.Controls.EditControls.SingleRowDataClassControl.set_AttribValues(DataTable value)
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.SetDataClassValues()

    Exception logged from: 
       at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
       at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.SetDataClassValues()
       at Altiris.AssetContractCommon.Controls.ResourceDetailsEditCtrl.DataBind()
       at Altiris.AssetContractCommon.Web.Manager.EditCreateResource.Page_Load(Object sender, EventArgs e)
       at System.Web.UI.Control.OnLoad(EventArgs e)
       at Altiris.NS.UI.Controls.PageCachePage.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.Controls.PageCachePage.ProcessRequest(HttpContext context)
       at Altiris.NS.UI.AltirisPage.ProcessRequest(HttpContext context)
       at ASP.manager_editcreateresource_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
       at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
       at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
       at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
       at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
       at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)


    Oui, j'ai besoin d'une solution

    We're running 7.1. I recently noticed, after rebooting the NS that SBS services are missing. How do I reinstall them?


    Oui, j'ai besoin d'une solution

    I am writing an applicability rule for the following OS's to deploy IE11:

    Windows 7 SP1+/Windows 2008 R2 SP1+
    Windows 8/Windows 2012
    Windows 8.1/Windows 2012 R2

    When I set up the rule similar to the attached screenshot I use:ie11applic.png

    Major Version 6 Minor Version 1
    Service pack major 1 service pack minor 0

    Major Version 6 Minor Version 2
    Service pack major <empty> service pack minor <empty>

    Major Version 6 Minor Version 3
    Service pack major <empty> service pack minor <empty>

     

    When I click save then go back into edit it has changed to every one of my conditions to:

    Service pack major 1 service pack minor 0

    Is this a bug? I can get around it by setting the SPmajor/min to 0/0 on the other conditions, but I really want it to detect all future service packs for Windows 6.2 and 6.3 and not just 0.0.


    Oui, j'ai besoin d'une solution

    When publishing my workflow I have the local server and one other standalone server showing up, how are the other workflow servers on the network found? I've stood up a new workflow server as well as installed the workflow designer locally on my desktop. I have added smp credentials to all of them but they're not being managed through the smp. Ideally I'd like to publish from my desktop or from another server to the prod server. 


    Oui, j'ai besoin d'une solution

    Hello all,

    I tought I would throw this out there before going to the trouble of installing the trialware.

    My Setup:

    I have network A that is completely cut off from the internet in every way shape form possiable - but it has to be patched and updated.

    I have network B that is a standard corporate network with internet access - and on a side note, networks A and B can not be connected. Remeber net A is an island.

    My Question:

    If I install a Patch Management 7.5 (PM) server on Network A and a PM on network B, can someone tell me with 100% accuracy if I can SneakerNet what I need from Net B to Net A to get PM to work correctly?

    Thanks!


  • 07/25/14--15:33: Office 2010 Uninstall (chan 3968102)
  • Oui, j'ai besoin d'une solution

    We are beginning to upgrade users to Office 365 but we have to deploy Office 2013 first.  We want to uninstall Office 2010 on all devices before installing 2013 using Symantec Management Console - Altiris v7.1.8400 

    I have the 2013 install package ready to go.  I modified the MSP to how we wanted it and to remove all the old Office programs.  Everything works great except for 2 things:

    1. Even though I have modified the config.xml file to the information below, when the uninstaller starts, it still prompts on the screen if you want to uninstall.  We want this to be completely silent and everything I have read says this config file should work
    :
    <Configuration Product="ProPlus">

        <!-- <Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" /> -->
        
        <!-- <Setting Id="SETUP_REBOOT" Value="never" /> -->
        
    </Configuration>

    2.  We can't get Office 2013 to uninstall sharepoint workspace 2010.  I checked in the msp but didn't see that listed as an option to uninstall through there.  Is there another way to silently uninstall Sharepoint workspace via a script somehow?  I searched but haven't been able to find anything.

    Anybody else have an idea or know what is going wrong?  Our Altiris expert left out of nowehere and this is being dumped on me to try and figure this out for this massive deployment.  I appreciate any guidance.

    Thanks


  • 07/25/14--22:49: moveon clients (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Can i move on the client from workgroup to domain?


  • 07/25/14--22:53: workgroup system (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Can i find out the sytems which are on work group?


  • 07/25/14--23:41: patch management policy (chan 3968102)
  • Oui, j'ai besoin d'une solution

    patch management policy has been applied on client. How to check the status of that policy?


    Oui, j'ai besoin d'une solution

    We need to install our current ITSM 7.1 SP2 MP1.1 environment on a new server before upgrading to ITMS 7.5. I need to know how to use SIM 7.5.242 to install ITMS 7.1 SP2 MP1.1.

    Thanks
    Derik


  • 07/28/14--03:14: Windows 7 system restore (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Its a MS issue but I cant find an answer anywhere and hoping someone here can help. I have deployed Windows 7 and the system restore setting is as per screenshot. Any Idea how I can automatically set protection to ON - the group policy settings dont seem to do this ?

    Any ideas appreciated

    Capture_40.PNG

    1406546496

    Oui, j'ai besoin d'une solution

    Hi All,

    Since the difficult update SP1, I have a lot of error like this

    GetPackageInfo.HandleRequest

    The access is forbidden for unmanaged resources.

    [Altiris.NS.Exceptions.NSComException @ Altiris.NS.StandardItems]

    at Altiris.NS.StandardItems.SiteServer.PackageServer.PackageInfoProvider.GetPackageInfoImpl(CodeProfiler cp, String requestXml, Boolean alreadyRedirected, Boolean internetRequest, Boolean& responseRedirect, Boolean& foundCodebases, Guid& resource)

    at Altiris.NS.StandardItems.SiteServer.PackageServer.PackageInfoProvider.GetPackageInfo(String requestXml, Boolean alreadyRedirected, Boolean internetRequest, Boolean& responseRedirect, Boolean& foundCodebases, Guid& agentGuid)

    at Altiris.Web.NS.Agent.GetPackageInfo.ProcessRequest(Byte[]& packageInfoData, String& packageInfoXml, Boolean& compress, Boolean& responseRedirect, Boolean& bEncrypted)

    at Altiris.Web.NS.Agent.GetPackageInfo.HandleRequest()

    COM Exception errcode: 0x80077005

    Exception logged from:

    at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)

    at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

    at Altiris.Web.NS.Agent.GetPackageInfo.HandleRequest()

    at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)

    at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)

    at System.Web.UI.Control.OnLoad(EventArgs e)

    at System.Web.UI.Control.LoadRecursive()

    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    at System.Web.HttpContext.InvokeCancellableCallback(WaitCallback callback, Object state)

    at System.Web.UI.Page.AsyncPageBeginProcessRequest(HttpContext context, AsyncCallback callback, Object extraData)

    at ASP.getpackageinfo_aspx.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object data)

    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)

    at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)

    at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)

    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

    Does anyone have a solution to eliminate these errors?

     

     


  • 07/28/14--05:25: Patch management 7.5 (chan 3968102)
  • Oui, j'ai besoin d'une solution

    HI,

     

    I want compliance report bulletin wise and with hostname or computer name along with it, so that we can see which are the patches pending on specific machine. How do I generate that report?

    Thanks.


    Oui, j'ai besoin d'une solution

    Hello All,

          We have 3 new systems that I’d like to get their drivers added to our Altiris 7.1 environment for PXE boot up.  When I boot them currently I'm getting the retry error.  If somebody has had any luck adding any of the drivers below I'd truly appreciate it if you could give me a step by step guide to get this done.  I'm not an Altiris expert so any help you guys can provide is truly appreciated.

    Lenovo T440P    20AN-0069US
    Lenovo T440S     20AN-005QUS
    Lenovo Edge73  10AU-002PUS


    Oui, j'ai besoin d'une solution

    When deploying tasks to a virtual machine, every task that has to copy anything to the local drive failes with the code -2147221005.

    Here is the environment:

    Altiris 7.5

    Servers 2008 R2

    All package distribution points have been updated when changes are made to the task (if the files are pulled from Altiris' software library}

    To cover the basic questions regarding the virtual workstation:

    • Window 7 pro 64-bit
    • paths in question are not Windows 7 default paths that are limited to access (Like ProgramData or Documents and Settings) but newly created that are already in existence {the task doesn't delete anything or replace anything but adds a file. For example:C:\oracle\product\11.2.0\client_1\network\admin}
    • agent has all the plug ins
    • licenses are in order
    • If I deploy software (msi or exe) through policy or Quick delivery, software installs just fine.

    As it seems, only the tasks that require destination path to the local drive are affected. I believe that the issue is that Altiris doesn't recognize the virtual drive C as the root but something else.

    All and any help is appreciated. Thanks a lot in advance.

     


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