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    Oui, j'ai besoin d'une solution

    Dear All ,

    Before Installation 12.1.4 on Users EP , Symantec rolling back continuously.

    Also it's not uninstalled from Control Panel as well as Cleanwip.

    Please suggest for the same.

    1406018789

    Oui, j'ai besoin d'une solution

    I am upgrading my CMS 7.1 to 7.5 SP1 . Planning to configure CEM. Already read through the Implementation Guide and Cloud-enabled Management White paper. Need advice on the following 

    1. Is it possible to use my existing reverse proxy as Internet gateway ?

    2. Is upgrade going to affect my daily backup of Database ?

    3. Also have configured NAC in my network . will the upgrade be affected by NAC  ?

     

     

     


    Oui, j'ai besoin d'une solution

    In the proces of going to ITMS 75SP1, one has to install three HF's (Inventory, DS and SMP in order of build#)

    Inventory went well but with DS I have a problem I seem not to get around: Step 4 of 6 is continues in a loop.

     

    The SIM log file (abriviated)

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Installing Console]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Installing Console]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Installing Console]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Delete items]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Import items]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Import items - Upgrade Deployment Package Server Components]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Import items - NBS Site Service Upgrade(x64)]]></event>

    [CDATA[Configuring task 4 of 6: Configure Deployment Solution Hotfix 6 - Installing default product configuration]]></event>

    The last line is repeated again and again...

     

    Then the install logs about the same time

    [CDATA[Deployment Solution: Renaming of contents of PS Package begun]]></event>
    [CDATA[Deployment Solution: Renaming of contents of PS Package completed]]></event>
    [CDATA[Deployment Solution : CopyHotFixSMPPrebootFiles: Start]]></event>
    [CDATA[Deployment Solution : CopyHotFixSMPPrebootFiles: End]]></event>
    [CDATA[Deployment Solution : CopyHotFixPackages: Start]]></event>
    [CDATA[Deployment Solution HF: BDC started :: We will wait till BDC exits. Check bootwiz.log for progress.]]></event>
    [CDATA[ Calling Destructor ]]></event>
    [CDATA[ Message is No process is associated with this object. Innere Exception is Stack trace is    at System.Diagnostics.Process.EnsureState(State state)
       at System.Diagnostics.Process.get_HasExited()
       at Altiris.Deployment.DeploymentHotfix.Finalize()Source is System]]></event>
    [CDATA[ Calling Destructor ]]></event>
    [CDATA[ Message is No process is associated with this object. Innere Exception is Stack trace is    at System.Diagnostics.Process.EnsureState(State state)
       at System.Diagnostics.Process.get_HasExited()
       at Altiris.Deployment.DeploymentHotfix.Finalize()Source is System]]></event>
    [CDATA[ Calling Destructor ]]></event>
    [CDATA[ Message is No process is associated with this object. Innere Exception is Stack trace is    at System.Diagnostics.Process.EnsureState(State state)
       at System.Diagnostics.Process.get_HasExited()
       at Altiris.Deployment.DeploymentHotfix.Finalize()Source is System]]></event>
    [CDATA[[SYSTEM] ram: 2.46 GB (free: 792.65 MB), cpu: 2, machine: NS, sql: SQL\ITMS (ver: 11.0.3128.0, None / TableParameter)]]></event>
    [CDATA[[SYSTEM] ram: 2.46 GB (free: 732.97 MB), cpu: 2, machine: NS, sql: SQL\ITMS (ver: 11.0.3128.0, None / TableParameter)]]></event>
    [CDATA[[SYSTEM] ram: 2.46 GB (free: 730.33 MB), cpu: 2, machine: NS, sql: SQL\ITMS (ver: 11.0.3128.0, None / TableParameter)]]></event>
    [CDATA[[SYSTEM] ram: 2.46 GB (free: 743.34 MB), cpu: 2, machine: NS, sql: SQL\ITMS (ver: 11.0.3128.0, None / TableParameter)]]></event>

    Bootwiz or so is not started not as service or writing in bootwiz.log

     

    I am in the dark here...  I can not find the source of this issue

    Any suggestions?

     

     

     


  • 07/23/14--03:37: Altiris SDK 1.4 on NS 6.9 (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Hi,

    The ASDK 1.4 Help file refers to the "Software Delivery Web Service URLs" as: 

    Advertisement Management
     http://localhost/Altiris/ASDK.NS.SoftwareDelivery/SWDSolnAdvertisementManagementLibService.asmx 
    Package Management
     http://localhost/Altiris/ASDK.NS.SoftwareDelivery/SWDSolnPackageManagementLibService.asmx 
    Program Management
     http://localhost/Altiris/ASDK.NS.SoftwareDelivery/SWDSolnProgramManagementLibService.asmx 

    After installing "altiris_asdkserver_1_4.exe" on NS6.9, I don't have the web services mentioned above available on the server. I only have the following two services:

    Default Web Site/Altiris/ASDK.NS and

    Default Web Site/Altiris/ASDK.Task

    not

    Default Web Site/Altiris/ASDK.NS.SoftwareDelivery

    What am I missing? The documentation also mentions that one can do a "Developer Mode Install", an option I don't have with the above installer. That suggests that I might need another installer, however, ASDK Server is the only one I was able to find on the web / "www.solutionsam.com".

     

    Any help will be appreciated!

     

    Thanks

     

     


    Oui, j'ai besoin d'une solution

    Hi,

    I have trouble with error messages for a Data Event. I have created a ruleset for a Data Event. The Data Event is suppose to change a custom created data field when a e-mail is sent. See images:

    SD_ruleset01.png

     

    SD_ruleset02_0.png

    The ruleset executes, but the actions fails when trying to change the custom data:

    Rule [1]: Action Failed: [Set Statuskoder.Status][To Specific Value(Stängt)]. Error: Unhandled Exception in RuleAction. -> Object of type 'Symantec.Workflow.RulesEngine.Events.RulesetArgs.EmailNotificationSentRulesetArgs' cannot be converted to type 'Statuskoder.IM.Status.IProfileRulesetArguments'.

    It works fine in a process event (OnIncidentReceived):

    SD_ruleset03.png

    Rule [3]: If [Any] Then [Set Statuskoder.Status][To Specific Value(Öppet)] :: The conditions were met. 1 Successful Action.
    Rule [3]: Action Succeeded: [Set Statuskoder.Status][To Specific Value(Öppet)]

    The error message indicates that the variable is the wrong type when it is executed as a data event but it works fine as a process event. What is the difference and how can I fix it?


    Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

    I tested the Add Comment function in 7.5 sp1 and realized it doesn’t work the same way as in 7.1.x.

    After reading this article I see it is by design:
    https://www-secure.symantec.com/connect/articles/process-view-comments-servicedesk-some-helpful-information

    We use the Public/Private view levels extensively in 7.1.x. We use this to inform colleagues of proposed solutions, information or opinions that we do not want the end user to see. The end user see the Public view level comments and the private comments is visible to all the members of our support organization.

    I can't imagine that we are the only organization that needs to add information in tickets that end user does not need to see. I would be very interested in how others have solved this.


  • 07/23/14--05:37: altiris 7.1 log off (chan 3968102)
  • Oui, j'ai besoin d'une solution

    I was used my collegue id, now i am going to login with my id? How can i signout the altiris management console to login with different id as it there not be display any option in console?


  • 07/23/14--06:37: driver installation (chan 3968102)
  • Oui, j'ai besoin d'une solution

    We have install the eathernet set on some of the system. Can i install the driver of eathernet from server?


  • 07/23/14--06:44: permission on altiris (chan 3968102)
  • Oui, j'ai besoin d'une solution

    How to view that which of the permission is allign to which of the user?


    Oui, j'ai besoin d'une solution

    Curently I am setting up Altiris for the first time on our site.  Before we just booted to a flash drive Pxe with Ghost on it and imaged to a GSS server.

    I have about 20 images already created throught this process.  Can I import them into Altiris 7.5 or do I need to recreate these images USING

    Altiris?

    1406137694

  • 07/23/14--13:59: Ghost is in a loop (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Trying to capture an image of a win7 x64 on a hp 650g1.  I have watched ghost finish and restart several times.  I took a look at the logs on the log viewer and I keep seeing the following error occuring durnig the several times ghost has restarted and during the imaging process.

     

    Unhandled exception.
    The file '/Altiris/NS/NS/Agent/CreateResource.aspx' does not exist.
       [System.Web.HttpException @ System.Web]
       at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert)
       at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)
       at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
       at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
       at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Exception logged from: 
       at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
       at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
       at Altiris.NS.UI.AltirisWebApplication.Application_Error(Object sender, EventArgs e)
       at System.EventHandler.Invoke(Object sender, EventArgs e)
       at System.Web.HttpApplication.RaiseOnError()
       at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
       at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
       at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
       at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
       at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

     

    Need help to figure this out.


    Oui, j'ai besoin d'une solution

    how can i stop  and start the altiris agent service on remote system

    1406213388

    Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

    Hello the community,

     

    In addition to the different cases in the article http://www.symantec.com/docs/TECH166149, I would like to share another case where an Asset license is counted twice for one connected user : in the Account definition, if you fill the Display Name with "Domain\Login" (like a Windows Credential), then the problem exists, maybe there is a control also in the Display Name when licenses are checked.


  • 07/24/14--05:52: Issue with ghosting mini laptop (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Hello,

    First time writer, decently long time reader. I have an issue that has been  haunting me for the past few days.

     

    I work for the IT department at a Community College in Port Huron, MI. Recently, I was given the task of ghosting and reimaging three mini laptops, provided to me by the assisted learning department.

    Normally, when reimaging computers/ laptops, I merely stick the machine (asks me to choose either Intel or Broadcom NIC drivers, then I load the ghost client, and botta-bing botta-boom), and I'm all set to go. However, when I stuck my first mini laptop, I get the following message:

     

    *** BEGIN MESSAGE ***

    Starting PC DOS...

    IBM Protocol Manager Version 2.1

    MAC/DIS to Packet Driver converter loaded. Version 1.19

    Copyright 1991 FTP Software, Inc. All rights reserved.

    Portions Copyright(c) 2000-2004 Symantec Corporation

     

    Broadcom Ethernet DOS NDIS2 Driver v11.4.2 (080613)

    Copyright (C) 2002-2008 Broadcom Corporation. All rights reserved.

     

    Could not find any device

    The driver failed to load.

     

    MS-DOS LAN Manager v2.1 Netbind

    IBM Netbind Version 2.1

    Error: 33 Unable to Bind

    Microsoft (R) Mouse Driver Version 0.20

    Copyright (C) Microsoft Corp. 1983-1992.

    Copyright (C) IBM Corp. 1992-1993.

    Mouse driver installed

    Loading...

    Network initialization failed: the DOS-mode client cannot proceed

    No packet driver present

     

    *** END MESSAGE ***

     

     

    The laptop is an HP Pavilion TouchSmart 10-e010nr, running 64-bit Windows 8.1

     

    I am still relatively new to the ghosting world, so please bare with me if you can. Also, feel free to request more information if necessary


    Oui, j'ai besoin d'une solution

    Hello,

    I am trying to create a test Boot Disk using BDC utility available in Deployment Solution 7.5. I am running bootwiz.exe as admin from BDC package folder in Package Delivery folder on our Task / Package Server.

    However, at Step 1 of the process it is not accepting the file name and everytime returns Invalid File Name error (attached for reference).

    I referred to below article and seems like there are no naming conventions associated to it.

    https://www-secure.symantec.com/connect/articles/c...

    Kindly advise if this has to be done in a specifically different way.

    Thanks
    Snm1502


    Oui, j'ai besoin d'une solution

    Hi, We're new to v7.5 of the console.

     

    previously we've had 6.x (I say previously we still have this and want to migrate everything to 7.5)

     

    We've had someone in to set up the pilot, but they have gone and I'm having problems with a couple of things

     

    Previously we've had collections where for example it would be populated using the query option and resource type "Computer" and the filter type would be looking at (table) Inv_AeX_OS_Add_Remove_Programs and "name like" %Software we want%

    Likewise we would have other collections which may look at (Table) Inv_AeX_AC_NT_Services with name = %service we're looking for%

    Or using these querys / tables, finding computers with specific file names / locations

     

    How would I create similar filters in 7.5? Because various people will be need to look at Altiris to get this type of info, I'm trying to recreate a similar look on the new version.

    2 question - I've created a policy with dependies to another piece of software, and also an update task. They are all checked on the policy tasks.

    On the client machines, for that 1 peice of software, the dependency task, the main software task, and the patch, all appear as 3 Pre-download detection tasks, along with an applicability check, then the 3 tasks to download and excecute the installs for them all.

     

    However if I run the softwar install task, only the 3 pre-download detection and applicability tasks run (and coming back as not dectected) It doesn't progress to downloading or even excecuting the installs.

     

    What am I missing?

     

    Many Thanks in Advance,


    Oui, j'ai besoin d'une solution

    I am pushing the Agent to some Linux machines and I ran into a problem today were one fails because the prompt is too long? How can I get around this?

     

    Unable to use key file "" (unable to open file)
    Using username "root".
    Last login: Wed Jul 23 16:43:22 2014 from 10.1.1.1

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# sstty kill ^U

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# sstty cols 253

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# sstty rows 25

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# eexport LC_ALL="C"

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# eexport LANG="C"

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# eecho ACTIVE SHELL IS $SHELL END

    ACTIVE SHELL IS /bin/zsh END
    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# uuname -s; echo ERROR=$?

    Linux
    ERROR=0
    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# 

    #                                                                                                                                                                                                                                                            

    [root@LINUXSERVER0]~# The push install is cancelled because the installation directory (including the OS prompt) is too long. It must have fewer than 220 characters.


    Oui, j'ai besoin d'une solution

    I have an REALLY old DS 6.5 training manual that states:

    Each Deployment Database can manage up to 5,000 computers but Altiris recommends stopping at 3,500 for best performance.

    (This assumes the computer has dual 3.0 GHz processors and at least 4GB of RAM.)

    I've searched high and low but can't find current documentation stating the maximum number of computers a single database can handle.  Is this limiation still true with DS 6.9 SP 6 on Windows 2008 R2 using an off-box SQL 2008 R2 server?

     

    Thanks in Advance,

    Ryan

     


    Oui, j'ai besoin d'une solution

    We upgraded to 7.5 SP1 more than a month ago and most things have gone OK. Today, however, we tried sending a few scripts to our Macs and they are all failing. These are scripts that we've run before the upgrade and they're not complex at all. The error we are now getting is "

    The interpretor for "UNIX Script" is not installed, or has not been added to the command path.

     

    Does anyone know what this might mean and how we can fix it? I haven't tried Perl or AppleScript yet but I'm going to test those next I suppose.


    Oui, j'ai besoin d'une solution

    Hi All

     

    I have several Physical servers that have 5 or more Physical NICs, the issue I am having is that Altiris Server Management Suite Inventory reports all have NICs on one server as a separate entry in a report or on the “Manage > Computer views. All 5 entries have the same hostname but with the IP of each of the NICs.

     

    How can I get a report that only shows the 1 IP for a server with 5 NICs?

     

    Thanks

    MartyDLT


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