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    Oui, j'ai besoin d'une solution

    I upgraded from 7.1 to 7.5 SP1 this week.  Overall it has gone well but not without quirks.

    The issue I have now is when deploying and image and when DeployAnywhere is checked, I get the following error:

    ErrorMessage: Exception has occured in File Tcube_ClientImageDeploy.cpp at Line No 1208. Type of exception is ClientImageDeployException. Error Description is Child Process returned an error. The exit code from process is 1. Value of Windows error code = 183 and message is Cannot create a file when that file already exists.

    I saw a couple of articles regarding error 183 but I havent found a solution yet.  I do have an open case with support but I have not heard back from them.  I was hoping someone else came across this and might know the fix.

    We did capture new images post upgrade.  Everything else is working or at least appears to be.

    I inluded the DStask.log file

    Oui, j'ai besoin d'une solution

    I'm having trouble connecting RAAD (v2.1.24.0) with four desktop PC, that have XP SP3 installed. 

    The Message error is, "Not able to connect to 'computername'. Error de inicialización" (Initialization error).
    I've tried several things locally (Firewall, MS Updates, Running Services, .NetFramework, Uninstalling & Deleting Agent from DB, IP/DNS).

    This error also ocurres on Altiris Administrator machine, when trying to connect RAAD to this workstations.

    Any ideas or suggestions will be appreciated.




    Oui, j'ai besoin d'une solution

    Hello everyone,

    Suppose the result of my query (output of my integrated component) has for example 3 rows and 2 columns:

                  col A                col B

    row 1      guid A1             string B1

    row 2      guid A2             string B2

    row 3      guid A3             string B3


    The objective is to display (on a webform) three editable textboxes, one for each string of the B column:


    I can't figure out how to do this.

    Any ideas are welcome... Thanks in advance!

    Oui, j'ai besoin d'une solution


    We have incidents that are automatically generated from incoming e-mail alerts. We might see 100 incidents in one day that all map in to the same problem ticket.



    We want to associate incoming incidents that match a certain criteria to existing problem tickets.



    Is there a feature, function or plug-in that would automatically assign new incidents to existing problem tickets? How would you handle this situation?

    Oui, j'ai besoin d'une solution

    Any issue with win-7 when conecting the remote host?

    Win-xp is working fine no issue.

    Win-7 freeze in remote connection and all the work constant stop here.

    Oui, j'ai besoin d'une solution

    Hi, I just purchased and installed DS 7.5 recently.

    My objective for using DS is to re-deploy different images to about 30 PCs on a weekly basis. Basically, every friday night, I will re-deploy image to all PCs to prepare for Monday usage.

    I have created 1 image and tested on 1 PC.

    My task for the deployment of image includes

    1. Boot to Automation

    2. Deploy image

    3. Boot to Production

    4. Apply System Configuration


    Tasks 1 and 2 passed but failed at 3.

    I realised the PC that was deployed with the image disappear from the DS console. The reason it disappear is because the hostname is the same as the PC that I created the image from.

    How should I do to achieve my objectives?

  • 07/20/14--00:04: trail of symantec altiris (chan 3968102)
  • Oui, j'ai besoin d'une solution

    I just need to know more about symantec altiris product so i require the trail of symantec altiris, anyone help me in search.

  • 07/20/14--22:32: deploy of adobe reader (chan 3968102)
  • Oui, j'ai besoin d'une solution

    How to deploy the adobe reader from altiris console?

    Oui, j'ai besoin d'une solution

    How can i change the ip address of altiris server, what the thing required to know before change it?

  • 07/21/14--00:11: uninstall old adobe reader (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Uninstall the old adobe reader before install the new one?

  • 07/21/14--01:01: restart the idle computer (chan 3968102)
  • Oui, j'ai besoin d'une solution

    We are searching the query to restart the idle computer in a week?

    Oui, j'ai besoin d'une solution

    Good afternoon,

    I am curious if anyone knows what is actually happening with regard to the cmd line when pulling the 7.1 agent from a url? We use an alias for each SMP (SMP01, SMP02, ect) so that we can easily redirect if necessary in the event of a DR event. This was done correctly when we migrated our clients from 6.x.

     I just realized that when we do one off re-installs we are installing with a cmd line that writes the actual server hostname in. So on to my question

    - Is this cmd line being auto generated when the request is made? (If so can I change it?)


    - Is this cmd line fixed and just sitting in a script in the package that we can modify with the Alias name?





    Oui, j'ai besoin d'une solution


    We using ITMS 7.5

    1) What troubleshooting we have to do for low patch compliacne? and


    2) What troubleshooting we have to do, If software not deployed on clinet system.



    Oui, j'ai besoin d'une solution

    Do I need to disable Policies such as patch policies before upgrading from 7.1 to 7.5?


    Oui, j'ai besoin d'une solution


    According to our information, Symantec provides a software catalog with more than 200,000 known products that automatically (out of the box, according to our understanding) can get metered.

    Unfortunately, we have found in last days that precisely this function does not work as expected.
    The products get discovered (attached you can find 2 Screenshots) but can not get metered because of missing file associations.

    Do we have the association really manually ? Or do we have configured something wrong ?

    Thanks for your Help.

    180px_Adobe CS 5.png180px_MS Word.png

    Oui, j'ai besoin d'une solution

    What troubleshoot i can perform for altiris offline client?

  • 07/22/14--00:12: about dlp (chan 3968102)
  • Oui, j'ai besoin d'une solution

    How can i know that client is proper reporting to dlp server or not?

  • 07/22/14--00:26: manage the cd key (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Can i able to push the cd keys of window from altiris manager?

    Any of the specific requirement?

    Oui, j'ai besoin d'une solution

    Any of the query to search the system which are running without reigstered OS?

    Oui, j'ai besoin d'une solution

    Can i able to see the relevent report of ip address with mac?

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