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    Oui, j'ai besoin d'une solution

    Anyone have any idea what this error means in the log file relating to PCA filter. Its constant!

     

    Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
    Priority: 1
    Help and Support:
    Date: 23/02/2014 09:59:50
    Tick Count: -1967413671
    Host Name: SERVER
    Process: AeXSvc (11736)
    Thread ID: 7
    Module: AeXSVC.exe
    Source: DeltaCollectionUpdateSchedule
    Description: Error delta updating collection: 'Windows Computers Requiring pcAnywhere plug-in Upgrade' (e397b6ae-ad14-4d40-be03-8840fe824235)
    Altiris.NS.StandardItems.Collection.AeXInvalidCollectionQueryException (Altiris.NS.StandardItems): Data Source failed to run.
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.DeltaUpdateMembership()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.UpdateMembershipCore(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.<>c__DisplayClass5.<UpdateMembershipImpl>b__1(IDatabaseContext ac)
       at Altiris.Database.DatabaseContext`1.RetryAction(Int32 retries, Boolean transacted, Getter`1 getContext, Action`1 action, Action`1 retry, DeadlockRetryArgs& re, Exception& exception)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetryHelper(Int32 retries, Boolean inTransaction, Getter`1 getContext, Action`1 action, Action`1 retry, Boolean transacted)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, IsolationLevel isolationLevel, Boolean independentContext, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Action`1 action, Action`1 retry)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.UpdateMembershipImpl(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.UpdateMembership(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.DeltaUpdateCollections(ICollection`1 collectionGuids, DateTime lastRunTime)

    Altiris.DataSource.Exceptions.DataSourceRunException (Altiris.Reporting.DataSource): An unexpected SQL error occurred when running the RawSqlDataSource: 'Windows Computers Requiring pcAnywhere plug-in Upgrade' ('Windows Computers Requiring pcAnywhere plug-in Upgrade' (e397b6ae-ad14-4d40-be03-8840fe824235))
       at Altiris.Reporting.DataSource.RawSqlDataSource.RunTry(IDatabaseContext context, String name, String sql)
       at Altiris.Database.DatabaseContext`1.RetryAction(Int32 retries, Boolean transacted, Getter`1 getContext, Action`1 action, Action`1 retry, DeadlockRetryArgs& re, Exception& exception)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetryHelper(Int32 retries, Boolean inTransaction, Getter`1 getContext, Action`1 action, Action`1 retry, Boolean transacted)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean independentContext, Getter`1 getContext, Action`1 action, Action`1 retry)
       at Altiris.Reporting.DataSource.RawSqlDataSource.Run()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()

    System.Data.SqlClient.SqlException (.Net SqlClient Data Provider): Invalid length parameter passed to the LEFT or SUBSTRING function.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlDataReader.HasMoreRows()
       at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)
       at System.Data.Common.DataAdapter.FillLoadDataRow(SchemaMapping mapping)
       at System.Data.Common.DataAdapter.FillFromReader(DataSet dataset, DataTable datatable, String srcTable, DataReaderContainer dataReader, Int32 startRecord, Int32 maxRecords, DataColumn parentChapterColumn, Object parentChapterValue)
       at System.Data.Common.DataAdapter.Fill(DataSet dataSet, String srcTable, IDataReader dataReader, Int32 startRecord, Int32 maxRecords)
       at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable)
       at Altiris.Reporting.DataSource.RawSqlDataSource.RunTry(IDatabaseContext context, String name, String sql)

    SQL Exception details: code=537, line=1

    Exception logged from:
       at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
       at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.DeltaUpdateCollections(ICollection`1 collectionGuids, DateTime lastRunTime)
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.OnScheduleImpl()
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.OnSchedule(String identifier)
       at Altiris.NS.StandardItems.ContainerUpdateSchedule.RunUpdateScheduleImpl(String identifier, String name, Guid scheduleGuid)
       at Altiris.NS.StandardItems.ContainerUpdateSchedule.RunFilterDeltaUpdate(String identifier)
       at Altiris.NS.StandardItems.ContainerUpdateSchedule.RunDeltaUpdate(String identifier)
       at Altiris.NS.StandardItems.ContainerUpdateSchedule.OnSchedule(String identifier)
       at Altiris.NS.Scheduling.ScheduleService.ProcessScheduleImpl(String scheduleId, CodeProfiler cp, SecurityContext owner, Guid guid)
       at Altiris.NS.Scheduling.ScheduleService.<>c__DisplayClass4.<ProcessSchedule>b__0(SecurityContext owner)
       at Altiris.NS.Security.SecurityContext.ExecuteAsOwner(Guid itemGuid, Boolean useAppIdentityIfNoOwnerFound, Action`1 action)
       at Altiris.NS.Scheduling.ScheduleService.ProcessSchedule(String scheduleId)
       at Altiris.NS.Scheduling.ScheduleService.ProcessScheduleWithCleanup(String scheduleId, Boolean deleteMissingSchedule)
       at Altiris.Diagnostics.RemoteControl.ScheduleServiceProxy.ProcessScheduleImpl(String scheduleId, Boolean throwOnError)
       at Altiris.Diagnostics.RemoteControl.ScheduleServiceProxy.ProcessScheduleThreadProc(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at Altiris.Diagnostics.RemoteControl.ScheduleServiceProxy.ProcessSchedule(String scheduleId, Boolean async)
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
       at System.Runtime.Remoting.Messaging.ServerObjectTerminatorSink.SyncProcessMessage(IMessage reqMsg)
       at System.Runtime.Remoting.Lifetime.LeaseSink.SyncProcessMessage(IMessage msg)
       at System.Runtime.Remoting.Messaging.ServerContextTerminatorSink.SyncProcessMessage(IMessage reqMsg)
       at System.Runtime.Remoting.Channels.CrossContextChannel.SyncProcessMessageCallback(Object[] args)
       at System.Runtime.Remoting.Channels.ChannelServices.DispatchMessage(IServerChannelSinkStack sinkStack, IMessage msg, IMessage& replyMsg)
       at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)
       at System.Runtime.Remoting.Channels.SoapServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)
       at System.Runtime.Remoting.MetadataServices.SdlChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)
       at System.Runtime.Remoting.Channels.Tcp.TcpServerTransportSink.ServiceRequest(Object state)
       at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow()
       at System.Runtime.Remoting.Channels.SocketHandler.BeginReadMessageCallback(IAsyncResult ar)
       at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Net.ContextAwareResult.Complete(IntPtr userToken)
       at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
       at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
       at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

     

     

    1393187854

    Oui, j'ai besoin d'une solution

    I'm trying to figure where the global ReportProcessID value (not variable) originates, in an attempt to understand how the values from the "Reporting" tab translate into the process ID.  Do the values/fields in the Reporting tab statically save to certain global values?  Anyways, screenshots attached.  Thanks!

     

    2-23-2014 10-59-09 AM.png

    2-23-2014 10-56-41 AM.png


    Oui, j'ai besoin d'une solution

    I'm developing an automated process to migrate our users form XP to Win 7.

    Our XP Image has a single partiion and I'm using PCTransplant to backup user data to C:\XP-Backups

    My Gost image command switch -Preserve=C:\XP-Backups should keep that location intact while the image is deployed.

    The Win 7 Image has two partitions and when Ghost deploys my image it's preserving XP-Backups in the Boot partition because during deplyment the boot partition is labeled Volume C:\ and the System partition where the OS is located and all other files is labled D: or E:.. it's only when the image finishes and the machine restarts that the system partition is labeled C:\ and thus my preserved files are lost.

     

    Any ideas on how I can solve this?

     

     


    Oui, j'ai besoin d'une solution

    source="Altiris.TaskManagement.ClientTask.*" module="AtrsHost.exe" process="AtrsHost" pid="1424" thread="39" tickCount="5178172"><![CDATA[EventReportingManager.ProcessEvents: restore event list because - System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:50120
       at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
       at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.EstablishConnection()
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.AttempSendRequest(String service, Hashtable input)
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequestI(String service, Hashtable input)
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequest(String service, Hashtable input)
       at Altiris.ClientTask.Server.EventReportingManager.ProcessEvents()

     

    Occasionally my SMP boots up fine; however, the majority of the time it records the above error message all the time.

    When I look at the services, I find that the "Altiris Client Task Data Loader" service hasnt started, and when I attempt to start it, it fails to do so in a timely fashion (error 1053).


    Oui, j'ai besoin d'une solution

    Hi Guys

    I have two questions, first there is a way to disable the Altiris icon in Altiris 7.5 in a terminal server session? the agentui is consumming alot of resources in the server because it opens again, again and again.  I resolved this issue in 7.1 disabling the show tray icon option in the agent configuration policy, but it dont work in 7.5.

    The second questions is, how i can change the view of Manage->Computers? I want the old 7.1 version back, is that possible?

    Thanks!

     

     

     

     

     


    Oui, j'ai besoin d'une solution

    I need to uninstall the Deployment Solution agent from machines (XP and WIn 7).

    Is there any exe/utility avilable that i can use for clean uninstallation ?

    Deployment Solution version 6.9


    Oui, j'ai besoin d'une solution

    Hi, all

    In the current version do not save permissions in groups. After saving permissions changes nothing.

    I use IE ver.11.

    1.PNG

     


    Oui, j'ai besoin d'une solution

    Hi to all,

     

    just searching and wondering if there is a option to customize the schedule for the Notifications in the SEP Console.

     

    For sure i know that i can create filters and so on, but what i need is a customized schedule for the "Aged Virusdefinition".

     

    Thanks in advance for any help

    Markus


    Oui, j'ai besoin d'une solution

    so I know a little sql - enough to get some things done... with that I have used variables in the where statement....

    but what I am looking to do is see if I can use 1 report to have a drop down list for the table name.

    We archive computers out and sofware delivery records out. I would like to have 1 report called Altiris NS6 and NS7 Archived Records. You would simply select NS6 systems or NS6 SWD or either for NS7.x.

    With this the report would show the records for either table...

    thoughts?


    Oui, j'ai besoin d'une solution

    Capture_9.PNG

     

    This patch is failing to install - If I run it manually it says "The update is already on the system"

    Capture2_0.PNG


  • 02/25/14--04:45: Update Endpoint 12.1 (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Hello,

    I did update SEPM 12.1 because Symantec send me an e-mail. I did backup the database and then installed. Now I get a wizard which tells me that it's not able to restore the port setting. Then the wizard asks if I want to use default settings. I click yes. But then the default setting are not ok.  I get: The server port you chose is not the port used by the database.

    I tried 8445, 2638 and 2639.

    I know nothing about ports or technical stuff. Please help!


  • 02/25/14--05:07: SMP Admin tasks to be monitored (chan 3968102)
  • Oui, j'ai besoin d'une solution

    Hi is there any list of task / items that should be setup to be reviewed daily or weekly to make sure SMP is running smoothly? I know all of us have different item we monitor for example to make sure PMimport is running and setup automation poilcy if fails etc. Looking for a detailed list that an admin can use to either setup to be automated or reveiw to ensure their are no issues with SMP.


    Oui, j'ai besoin d'une solution

    Dear Forum,

     

    I had Symantec Endpoint Protection manager 11.0.6100.645 running on a win 2003 Server and worked fine.

    I upgraded to 11.0 RU7 and now I cannot login to the Manager Console. I have reser the password from the reserpas.bat tools but nothing changed.

    The client pcs seems to be connected with the server (the green dot in the symantec logo is there).

    After reseting the password and tried to login a popup window appeared and asked me for a new password decause the last one was expired, I entered a new but the login proccess freezes at logging.

     

    Any ideas?


    Oui, j'ai besoin d'une solution

    Hello All,

     

    I am using Ghost 2.5 and having difficulty creating a windows 7 for a Acer aspireone netbook. It seesm once going in to the pre boot,

    I keep getting 127.0.0.1 polling server over and over again. I do see that the netbook is not getting a valid IP from DHCP. The lan Nic is a Realtek

    which th edriver are on ans wel in the Ghost Wizard for Winpe. I have been working with support and still waiting fro a call back.

    Any ideas at this point?

    Thanks


    Oui, j'ai besoin d'une solution

    After an MBSA scan of several computers in our environment, we found that one piece of the MS08-069 update was not installed on the computers. (The KB954430 portion).  So, I went into Patch Management (Running 7.5, HF2) and enabled a policy for MS08-069, downloading and staging all components of it.

    After a week or so, I ran MBSA against another few computers and found it was missing the msxml4-KB954430.  WHAT?  How can this be?  I enabled it a week ago, and SURELY it should have it by now.

    Alas, the msxml4-KB954430 part of the MS08-069 was disabled again.  I figure something is malfunctioning with the "disable all superseded software updates" option.

    If I enable the msxml4-KB954430 portion of MS08-069, it will roll out that day to computers missing it, but then after PMImport, it's disabled again.

    msxml4-KB954430_disabled.jpg

    This must be a bug.  This update, according to Microsoft, is NOT superseded by anything.

    Any assistance would be greatly appreciated.


    Oui, j'ai besoin d'une solution

    I am trying to find a best practices sheet for Installation and Settings for Altiris Deployment Solution for one of my clients.  Would anyone know where to get this information?  

    The server is a VM running Windows 2008 R2


    Oui, j'ai besoin d'une solution

    We recently received a newer Dell Latitude E5540 model laptop, and I need to save an out of box image before I update and personalize the image for deployment.

     

    The relevant information:

    When using the WinPE boot stick(s) that we've created, Ghost runs, but does not connect to the session when I enter the Session ID.  I have also tried specifying the Server IP Address, but it still will not connect.  The device is pulling the generic loopback address 127.0.0.1, which I understand is a problem with the loaded NIC drivers.  I loaded the Vista32 drivers for the NIC and SATA, but even with the newly created boot stick I pull the same IP Address.

     

    If I ping any outside IP Address, then I receive the following error:
    "PING: transmit failed, error code 1231"

    I've researched this error and tried to apply the recommended fixes, but I still run into the same issue.  I'd be eternally grateful for some professional guidance.  Thank you in advance.


    Oui, j'ai besoin d'une solution

    HI All,

     

    I am facing one problem in my setup i have 350 clients running SEP 12.1 some of the clients are showing as disabled in Managment console but when you see that in client system it is showing no problems detected but in Managment console error is coming as component is malfunctioning can any one help to get out of this.

     

     

     

    Thanks in Advance

     

    Regards

    Vinod


    Oui, j'ai besoin d'une solution

    Hi all,

    When connecting through data card with NDIS,not connecting but when disabled SEP it's connecting.
    Where as with RAS it's working fine.
    Can anybody tell me root cause of this also version of SEP is 12.

    Thanks in advance


    Oui, j'ai besoin d'une solution

    Hi,

     

    We already have some instances of restarting of servers due to Altiris Agent.

    Can you help me how to eliminate this happening again?

    I am very new to Altiris and I've been searching also on some same scenarios but still no luck how to resolve this problem.

    I attached some screenshot.

    Thanks!


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